WeCool Warranty Claim Not Applicable in Following Cases

The product is not operated according to the instructions given in the instruction manual.

• In case of any damage to the product, customer abuse, repair by unauthorised persons, misuse detected, product attacked or damaged by house pests, pets, rodents, accidental or incidental damage, spillage of any kind of liquid on the device, device subjected to extreme temperatures, atmospheric conditions, water logging in the product, non-specified charger usage, any kind of breaking or cutting of wires, improper or reckless use, defects developed by due to causes beyond control like lightning, abnormal voltage or acts of God.

• This warranty will automatically terminate on the expiry of the warranty period of 12 Months/6 month based on product category (as determined by proof of purchase), even if the product is not in use during the warranty period for any reason

• Deterioration or peeling of the colour of the product due to normal wear & tear or usage.

• Issues pertaining to look & feel of the product, dim display under sunlight, low sound quality due to accumulation of dust or dirt.

• Unfortunately, there are some websites and dealers who claim to be authorised WeCool resellers but they are not. Products sold on these websites or from these dealers do not carry a warranty from WeCool. When you purchase products from an unauthorised website or dealer you are taking a risk, because these products may be counterfeit, used, defective.